Fake locksmiths give licensed locksmiths a bad name

When searching online for locksmith services the number of companies showing up in the search results is staggering. Page after page of locksmiths, many advertising at low rates.

Luckily J & B Locksmith is also listed. We made it part of our marketing plan to have an easy to use website that is updated every month so that Google and the other search engines include our site in searches and people can find us online. We’re working hard on getting new customers and even harder on keeping our existing customers. How do we do that? Great service, reasonable pricing and honesty – for over 30 years.

Unfortunately not every locksmith company found online is the same way. There have been countless reports in recent years of locksmith scams and consumer rip-offs, no need for us to repeat the obvious in great detail. These scammers are all over Google, Bing and Yahoo maps. Presenting themselves as professional locksmith companies, just waiting for unsuspecting consumers who locked themselves out of the house to call their number for a service call and get taken advantage of. But how do you know which locksmith is real and which one is fake?

The best advice we can give you – ask a friend or neighbor (before you actually need the locksmith) for a locksmith they’ve used and were happy with. Don’t trust online reviews. Checking the Better Business Bureau website to see if there have been any consumer complaints against a particular locksmith also is helpful.

We’re a small business, we don’t have the budget to pour into online advertising that these scammers have so that hundreds of their fake ads are displayed online. We prefer to do what we’ve always done – we make sure that our customers, old and new, are happy with our work, feel safe with us and trust us. After all, in the locksmith business trust is key.

ABC’s TV show “The Lockout” aired an episode that focuses on all the locksmith scamming issues: price gauging, fake online listings, addresses that are non-existent, etc. You can watch the video below.

Jim is a Connecticut licensed Master Locksmith with over 30 years experience. He’ll help you get the door to your Connecticut home or business unlocked – at a fair price. Simply email or give him a call at 860-678-9797.